1. In the year 2001, CALMO Realty Services, Inc. was awarded a contract by the Federal Reserve to develop a 40-hour self-study class and a one-week classroom course for bank examiners with Mr. Moye as the presenter.  The school is held by the Federal Financial Institutions Examination Counsel (FFIEC)( www.ffiec.gov ) and focuses on the review of commercial real estate appraisals but also includes sections on Automated Valuation Models (AVM) and fraud.  During 2001, the school was presented to bank examiners from the regulatory agencies in the FDIC headquarters in Arlington, VA.   The class was held 3 times in 2001, 6 times in 2002 and  6 times in 2003 and is scheduled for at least 4 in 2004.   (Detailed Course description located at http://www.ffiec.gov/exam/cal_03.htm#real)

2. Mr. Moye has contracted with the Conference of State Bank Supervisors (CSBS)  http://www.csbs.org  to use his materials for a 5-week web class for bank examiners.  The on-line course will be offered to state and federal bank examiners.  Mr. Moye will also act as the instructional consultant for the school. The class is a combined effort between CSBS and the Graduate School of Banking at Colorado (www.gsbc.colorado.edu).  The website for the online courses offered by CSBS and Graduate School of Banking at Colorado is http://gsbc-csbs.org/.  and a description of other classes can be found at   http://www.csbs.org/education/education.asp?x=3&t=3

3. An institution provided several appraisal reports on income-producing properties to our firm.  We analyzed the appraisals and arranged a 1-day session with the institution’s lenders, audit and credit department staff.  One of the appraisals was reproduced for the class and reviewed via a checklist developed by us.  A PDF copy of the report was used on a projector as an instructional tool.  This type of training is practical and specific to the institution and its geographic area.

4. A B-paper lender was experiencing problems with collateral as well as the selection of appraisers by brokers.  A 2-day class was arranged in three regions to expose the lender’s employees to the appraisal underwriting process.  A manual developed by Mr. Moye, Dissection of a Residential Appraisal Report, was used as a reference during the class.  The students were led through a realistic scenario starting from the time the appraisal was ordered by a broker to the disposition of the property after foreclosure.  Completive pressures on the appraiser and lender, undesirable field practices by brokers and appraisal fraud were included in the class.

1. Communication is established between the institution’s contact and Calvin W. Moye , either by email, phone or written hardcopy.  The goals and scope of development are established.

2. A draft policy is sent to the institution.  The draft may be customized to the size or type of institution (i.e. saving bank, commercial bank, credit union or mortgage banker).  It can be forwarded electronically or by hardcopy.

3. The institution reviews the policy and suggests changes as necessary to fit their needs.  The suggestions and modifications are returned to us.  Typically there is continuous contact between the institution and our firm during this process. The final policy is produced in electronic and/or hardcopy format.

4. Most assignments include the conversion of the policy into a PDF format that can be placed on the institution’s intranet (LAN) so that all personnel can view it on their personal computer.  The file is protected to prevent unauthorized changes.  The rights to the policy can be purchased or can be used by virtue of a one-time license fee.

5. Updates are available upon request.

At the client’s request, Mr. Moye will do on-site training and development.  For example, the policy can be developed on-site with direct input from the institution’s staff and then training sessions can be scheduled for the appropriate employees after completion.